Our Leadership Team

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President & CEO

Richard J. Adams, Jr., CCE

Rich Adams has served as President and CEO since 1992.  Mr. Adams has worked in the credit and finance industry since 1977.  He holds these professional designations:

  • CCE (Certified Credit Executive)
  • CAE (Certified Association Executive)
  • CCP (Certified Credit Professional)
  • CPC (Certified Professional Collector)
  • CGP (Credit Group Professional)

Mr. Adams actively supports the business credit profession locally as well as nationally.  He recently remarked during a presentation to business and civic leaders that “SWBCS provides an invaluable palate of services to credit managers at all levels of professional development.  Moreover, the real-time credit information SWBCS provide to our clients literally saves millions upon millions of dollars in potential credit losses annually”.

Mr. Adams is active in the Greater Phoenix Business Community, serving on various boards and commissions with an emphasis on Economic Development.  He was honored in 2021 by the International Economic Development Council with the Citizen Leadership Award, and was named Mesa, Arizona Citizen of the Year in 2019.  Mr. Adams promotes “Service Above Self” as a member of The Rotary Club of Phoenix, Club 100.

Director of Client Relations

Mary Hannon

Mary Hannon joined the organization over 20 years ago as an Account Executive, responsible for Business Development.  She earned her Bachelor’s degree from Arizona State University, and brought with her many years of experience in the industry as a collector for American Express and a Sales Representative for collection agencies.  More recently, Mary has assumed the role of Director of Client Relations which means she’s involved with just about every function of the company, in some way or another.